Trustpilot
124 Case Studies
A Trustpilot Case Study
BrunelOne.com, part of Calendars and Diaries of Bristol Ltd, is an online supplier of printed and promotional products that channels over 100 years of printing experience. In a very competitive online printing market the team needed a clear way to communicate their premium product quality and customer service to buyers who rarely get face‑to‑face contact.
They joined Trustpilot in June 2014, adding TrustBoxes across the site, using Trustpilot star ratings in PPC and investing in Product Reviews to boost SEO. As a result they’ve achieved a TrustScore of 9.5, strengthened customer trust and service, and increased sales by 53%.
Ian Chambers
Marketing Manager