Trustmary
22 Case Studies
A Trustmary Case Study
Verhoomo Sorsa, a specialist in car upholstery and vehicle outfitting, needed a reliable way to capture and showcase its strong customer satisfaction. To collect testimonials and referrals efficiently they partnered with Trustmary and used Trustmary’s feedback/testimonial collection tools.
Trustmary launched an easy-to-use customer survey that produced rapid, measurable results: within the first hour Verhoomo Sorsa got over 100 responses and 27 referrals, and after sending the survey to 650 clients they had 140 responses (22% response rate), 39 referrals (21% of responders) and even one notable video comment. Trustmary’s solution made customer satisfaction visible, helping Verhoomo Sorsa build trust with new clients and influence purchasing decisions.
Otto Tast
Verhoomo Sorsa