Case Study: Staria improves customer and employee experience with Trustmary

Staria gathers 130+ reviews with Trustmary

Staria, a provider of international business platforms and accounting services, faced the challenge of measuring customer and employee experience more regularly and gathering open feedback. They also lacked the tools to effectively leverage positive reviews for their marketing and recruitment efforts. To address this, they turned to the SaaS tool from vendor Trustmary.

The solution implemented by Trustmary provided a single platform to manage fragmented data, systematically measure NPS and eNPS, and gather feedback. This resulted in Staria collecting over 900 feedback responses and over 130 reviews, which significantly improved their website conversion rates for lead generation and recruiting. Trustmary's tool and partnership enabled Staria to efficiently showcase customer satisfaction and save considerable time in publishing new testimonials.

Staria