Case Study: Mandaatti achieves AI visibility with Trustmary reviews

Mandaatti boosts AI visibility in 2 weeks with Trustmary reviews

The customer, Mandaatti, a Finnish accounting firm, wanted to better understand its clients, monitor customer satisfaction, and collect more testimonials. To address this challenge, they partnered with the vendor Trustmary and began using its tool to automatically collect feedback and reviews.

Trustmary implemented a solution that integrated automated feedback surveys into Mandaatti's system, which also collected public reviews for Google and the company's website. The results provided a systematic feedback channel, improved employee motivation, and led to a significant, unexpected benefit: Mandaatti gained visibility in AI-generated answers, with ChatGPT recommending them as a top accounting firm in Finland and using their customer reviews to justify the recommendation.

Mandaatti