Case Study: Kaisanet increases customer trust and feedback visibility with Trustmary

Kaisanet boosts trust with reviews and 48,000 website views using Trustmary

Kaisanet Oy, an expert in network and IT services, sought to increase trust by gathering systematic feedback from its customers and employees. They implemented the Trustmary platform to make this process easier and more visible.

Using Trustmary, Kaisanet collected over 270 pieces of feedback and 10 reviews in a year through email and website surveys. The solution provided a genuine and simple way to get continuous feedback, highlighting happy customers that were previously identified through guesswork. The published reviews received more than 48,000 views on their website in less than a year, significantly increasing trust and transparency.

Kaisanet