Trustmary
58 Case Studies
A Trustmary Case Study
Jeda Logistics, a furniture transport provider, needed to increase its number of Google reviews to improve local search visibility and prove its reputation in a competitive market. Despite having automated processes to ask for reviews via SMS, the company, a family business, struggled to get reviews to actually post to Google. They turned to the vendor Trustmary for a solution.
Trustmary provided a new process where customers were first asked for a review within its own system. This solution made reviewing easier for customers and resulted in 171 survey responses, 69 public testimonials on a Trustmary page, and an additional 19 new Google reviews in just three months. Jeda Logistics also used Trustmary's widget to automatically display reviews on its website and a public profile page to share social proof in offers.