Case Study: I-Valo boosts customer feedback and testimonials with Trustmary

I-Valo collects 159 feedbacks and 8 testimonials in less than a month with Trustmary

i-valo, a company providing lighting solutions across Europe, faced the challenge of not having an accurate picture of customer satisfaction. They needed an effortless tool to gather feedback and measure NPS from their diverse market areas, hoping to make the process quick and easy for their providers to encourage responses.

Trustmary implemented its solution to measure NPS, gather feedback, and collect and utilize testimonials. In less than a month, i-valo achieved significant results, collecting 159 pieces of feedback and 8 public testimonials from customers in two different countries, which positively surprised the company and strengthened their image of doing the right things for their customers.

I-Valo