Case Study: Berlitz achieves a 50% lift in website conversions with Trustmary

Berlitz lifts website conversions by 52% with Trustmary

Berlitz, a global language services provider, faced the challenge of making its high student satisfaction visible online to counteract isolated negative feedback and support enrollment growth. Their decentralized, manual processes for collecting testimonials and reviews were inefficient. They partnered with Trustmary to find a scalable solution for collecting and displaying authentic student voices.

Trustmary implemented a centralized system for collecting feedback via QR codes, surveys, and email campaigns, while also managing testimonial consent. The solution included multi-source review widgets for Berlitz's website. This led to a measurable 52% increase in conversion rates on landing pages in A/B tests, improved Google ratings, and greater visibility in search engine results.

Berlitz