Case Study: Royal Free London NHS Foundation Trust reduces ID check times with TrustID

Royal Free London NHS Foundation Trust cuts ID check time by 7 working days with TrustID

Royal Free London NHS Foundation Trust, a major UK healthcare provider, needed a compliant and efficient method to verify the identity and right to work documents for thousands of new hires annually, especially as remote recruitment increased. To meet NHS Employment Check Standards and protect against fraudulent documentation, they partnered with TrustID to implement their cloud-based identity verification service, TrustID Cloud.

The solution from TrustID integrated with the trust's robotic process automation to create a streamlined, remote process. Candidates upload documents via a secure guest link, which are then automatically verified. This implementation reduced the average time to complete an ID check by 7 working days, from 13 days to 6. The trust also reported high candidate satisfaction, with 93.3% finding the online process easy to complete. TrustID provided a robust, scalable verification system that supports secure remote hiring.

Royal Free London NHS Foundation Trust