Case Study: Firstcall Healthcare Services strengthens Right to Work compliance with TrustID

Firstcall Healthcare Services reduces illegal worker risk by up to £20,000 with TrustID

Firstcall Healthcare Services, a nursing services provider, needed a robust solution to authenticate identity documents and demonstrate compliance with Right to Work legislation, especially to qualify for the NHS procurement framework. They turned to TrustID and implemented its desktop validation software and scanner to enhance their recruitment process.

Using the TrustID solution, Firstcall could quickly verify passports and other IDs, uncovering several fraudulent documents that manual checks missed. This provided them with auditable proof of compliance, giving them confidence during their successful NHS audit and protecting their brand from reputational damage and potential financial penalties. TrustID's system became an integral part of their secure recruitment process.

Firstcall Healthcare Services