Case Study: IBL Banca speeds up onboarding and boosts successful sign-ups with Trustfull

IBL Banca - Customer Case Study

IBL Banca, a leading Italian banking group, sought a trusted tech partner to help balance regulatory compliance with efficient customer acquisition. Following increased marketing investments, they needed to minimize the fraud risks of new account openings while optimizing their returns, all without impacting the user experience during sign-up. They turned to Trustfull and its Digital Risk Intelligence Platform to address this challenge.

Trustfull implemented a real-time risk scoring solution that pre-screened applicants using digital signals, seamlessly integrating with IBL Banca's systems. This allowed the bank to instantly block low-quality and fraudulent sign-ups while fast-tracking high-value customers. The results were significant, with Trustfull helping IBL Banca accelerate the onboarding of qualified customers by 4x and increase its number of successful sign-ups by 45%.

IBL Banca

Simone Lancioni

Head Marketing & Advertising