Case Study: Banca Sella reduces onboarding time and fraud losses with Trustfull

Banca Sella - Customer Case Study

Banca Sella, a premier Italian banking institution, faced the challenge of improving its AML and KYC controls for digital account openings. The bank needed a way to automatically flag false identities to prevent fraud and money laundering without slowing down its onboarding process or compromising regulatory compliance. To address this, they turned to the vendor Trustfull for a solution.

Trustfull implemented its identity scoring algorithm, which analyzes digital footprints from sources like phone numbers and email addresses to assess customer risk. This solution provided Banca Sella with a more comprehensive screening method. The results included a 25% reduction in application processing times and a 50% reduction in fraud losses, allowing the bank to streamline operations and focus resources more effectively.

Banca Sella

Luca Crivellari

Security & Antifraud Director