Case Study: BoursoBank reduces fraud and protects customer experience with IBM Security Trusteer

BoursoBank cuts fraud with Trusteer, blocking alerts linked to 97% of proven cases

BoursoBank, a major online bank with over five million customers, faced the challenge of protecting its users from increasingly sophisticated fraud attempts like phishing and malware without compromising their data confidentiality or user experience. To address this, the bank partnered with vendor Trusteer and implemented the IBM Security Trusteer solution to detect threats across its extensive digital platform.

The solution from Trusteer analyzes each connection using threat intelligence and behavioral data to assign a fraud risk score, effectively identifying suspicious activity without accessing personal customer data. This approach resulted in a significant reduction of false positives, with certain alerts achieving a 97% proven fraud rate. Trusteer's implementation allowed BoursoBank to swiftly counter fraud attempts, safeguarding both its customers and its operational resources.

BoursoBank