Case Study: Pasco Fire Department boosts shift coverage and union meeting attendance with Trum.pia SMS alerts

Pasco Fire Department boosts union meeting attendance with Trum.pia SMS alerts

The Pasco Fire Department faced a significant challenge in effectively communicating important alerts and shift changes to its union members and firefighters. Having transitioned from pagers to word-of-mouth, the department struggled with mass communication and found sending texts from personal mobile phones to be tedious. They turned to the vendor Trum.pia for a solution.

Using Trum.pia's web-based platform and SMS alert system, the department implemented a solution that was intuitive and easy to use from any device. The use of keyword opt-ins made it simple for union members to sign up for alerts. As a result, Trum.pia helped the Pasco Fire Department successfully cover shifts and significantly boost attendance at union meetings and events.

Pasco Fire Department