Case Study: Ohio Public Library Information Network achieves cost-effective text reminders with Trum.pia

OPLIN reaches 96 public library systems with Trum.pia

The Ohio Public Library Information Network (OPLIN) serves 96 public library systems and needed to send text alerts to patrons. Their challenge was that SMS plugins for their existing library card catalog system were either cost-prohibitive or unavailable. They turned to vendor Trum.pia to find a scalable and easy-to-use text messaging service.

Using Trum.pia's API and Email-to-SMS technology, OPLIN integrated texting into their systems without added cost or training for individual libraries. This solution allowed them to effectively send mass scale, attention-grabbing notifications like past-due reminders by converting existing email notices into SMS messages.

Ohio Public Library Information Network (OPLIN)