Case Study: Odyssey Logistics improves employee benefits communication with Trum.pia SMS notifications

Odyssey - Customer Case Study

Odyssey Logistics faced a major communication challenge: Marissa Murphy needed to reach employees across 19 business units with benefits enrollment information, but email alone was not effective for a workforce that included truck drivers on the road and others without email access. Odyssey turned to Trum.pia for SMS-based communication support to help improve outreach.

Trum.pia implemented text message notifications to target Odyssey’s entire employee population, making it much easier to share open enrollment and other important updates. The result was a far more effective communication channel that helped Odyssey reach thousands of employees and significantly improved information delivery across the organization.

Odyssey

Marissa Murphy

Sr. HR Associate