Case Study: U.S. Brokerage Firm accelerates international growth and slashes KYC onboarding times with Trulioo GlobalGateway

U.S. Brokerages Accelerate Growth by Serving International Investors

U.S. Brokerage Firm faced mounting friction as it expanded globally: manual, paper-based KYC and identity checks left the firm unable to keep up with international investor applications, creating backlogs and multi-day (sometimes multi-week) onboarding delays. To solve this, the brokerage turned to Trulioo and its GlobalGateway Identity Verification (IDV) solution to meet diverse, country-specific compliance and fraud-prevention requirements.

Trulioo implemented the GlobalGateway API, going live in new markets in weeks and providing real-time IDV, AML watchlist screening, custom rulesets, and secure access to 400+ global data sources (verifying 5 billion people across 195+ countries). The result was dramatically improved response times—eliminating the days- or weeks-long backlog—faster country rollouts, and a more concierge-style onboarding process that lets support focus on high-touch exceptions rather than manual document processing.