Case Study: Remittance Company achieves $1.5M annual revenue increase with Trulioo

Remittance Company Ramps Up Annual Revenue by $1.5 Million

Remittance Company, a digital cross-border remittance and money transfer provider operating in more than 130 countries, needed to maintain strict compliance across markets while speeding up and reducing the cost of customer onboarding. The company worked with Trulioo, using its identity verification capabilities, and launched an onboarding optimization effort to better understand the factors affecting verified user cost and onboarding performance.

Trulioo analyzed data sources, fields, and rules by country to reconfigure verification packages and improve outcomes in four key markets. The program increased verification rates, adding about 20,000 new users annually and contributing an estimated $1.5 million in additional annual revenue, with no major new investment.