Case Study: PSI-Pay achieves seamless market expansion and 75% reduction in acquisition costs with Trulioo GlobalGateway

Identity Verification Helps a Fast-Growing Payments Provider Scale With Confidence

PSI-Pay, a fast-growing UK-based payments provider, needed accurate, cross-border identity verification to meet FCA, AML and MasterCard requirements while scaling into new markets. After evaluating multiple vendors, PSI-Pay selected Trulioo’s GlobalGateway RESTful API to support automated KYC/KYB checks and ongoing compliance across diverse jurisdictions.

Trulioo implemented GlobalGateway to automate electronic identity verification, replacing PSI-Pay’s slower two-step manual process and enabling faster onboarding and higher match rates. The solution cut customer acquisition costs by 75%, helped PSI-Pay establish a strong foothold in Canada with 40% year-over-year growth, and delivered measurable operational efficiency and improved customer experience.

PSI-Pay

Phil Davies

CEO