Trulioo
29 Case Studies
Case Study: Bitbuy achieves instant, compliant customer onboarding with Trulioo GlobalGateway
A Trulioo Case Study
How Bitbuy is Future Proofing Its Business Whilst Expediting Customer Onboarding
Bitbuy, a Canadian digital currency platform, needed to meet FINTRAC KYC requirements without introducing friction into the sign-up process. Previously users were asked to upload ID photos, which was slow, unscalable and caused drop-off, so Bitbuy chose Trulioo’s GlobalGateway to modernize and automate identity verification.
Trulioo integrated GlobalGateway into Bitbuy’s onboarding flow so customers are verified instantly after email confirmation; verification time fell from 6–12 hours to instantaneous, eliminating delays and downtime, significantly reducing fraud risk, increasing conversions and supporting compliant growth and international expansion.
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Bitbuy
Adam Goldman
Founder and President