Case Study: a leading New York law firm achieves secure remote access to confidential client files with TruGrid SecureRDP

Leading New York Law Firm - Customer Case Study

A leading New York law firm faced the critical challenge of providing its attorneys with secure remote access to confidential client files at the onset of the COVID-19 pandemic. The firm needed an immediate solution to prevent substantial revenue loss and maintain client confidentiality, as every hour an attorney could not work equated to $485 in lost billable hours. They turned to their service provider and the vendor, TruGrid, for a solution.

TruGrid's SecureRDP product was installed, enabling attorneys to securely access client files from their home laptops within hours. The solution worked without a VPN and did not expose the office firewall to the internet. As a result, the firm avoided losing billable hours, met its revenue targets, and assured clients their confidential data remained secure, thereby preserving the firm's credibility and reputation throughout the pandemic.