Case Study: American River Parkway Foundation achieves dual-screen remote access for users with TruGrid SecureRDP

American River Parkway Foundation - Customer Case Study

The American River Parkway Foundation, a non-profit dedicated to preserving urban natural parks, faced an urgent challenge when they hired a new employee and discovered their existing remote access solution had no available licenses, preventing immediate setup. Their managed service provider, XTECHs, intervened by offering to quickly set up the new user with a license from vendor TruGrid and their SecureRDP service.

TruGrid's solution was implemented within hours, providing the new user with secure remote access. The immediate and noticeable result was the user's ability to work with a dual-screen setup and full resolution, a feature their previous VPN lacked. This dramatic improvement in user experience and performance led the organization to completely switch from their old VPN to TruGrid SecureRDP, resulting in a highly satisfied end-user community.

American River Parkway Foundation