Case Study: NJ Lenders boosts loan capacity 10% with Truework

NJ Lenders boosts loan processor capacity 5-10% with Truework

NJ Lenders, a mortgage lender servicing over 17 states, faced challenges with manual income and employment verification workflows. These processes were bogged down by time-consuming tasks, back-and-forth communication, and fragmented vendors, costing the team days of labor each month and frustrating borrowers. To maximize efficiency and reduce costs in a challenging market, they turned to Truework for automated income verification.

By implementing Truework's automated income and employment verification platform, NJ Lenders consolidated their process into a single vendor. This solution eliminated manual work, saving the team 3-4 days per month on billing reconciliation and saving processors 30-60 minutes per verification. The automation provided by Truework increased loan processor capacity by 10%, contributing to the company's forecast for its third best year in history.

NJ Lenders