Case Study: Divvy boosts HR productivity with Truework

How Divvy Unlocked HR Productivity with Truework

Divvy, a fintech company in Utah, was scaling rapidly and needed a better way to manage employment and income verifications. As the team grew to nearly 300 employees, its people operations staff was spending 10–15 hours a week manually handling requests across DocuSign, spreadsheets, and multiple systems, creating delays and taking time away from other HR work.

Divvy implemented Truework to automate the verification process and centralize request management, along with self-service employee letter generation and employee-controlled data approvals. With Truework, Divvy reduced verification work from 38% of a 40-hour week to almost none, with Jennie Hertzler spending at most 15 minutes per week on verifications, while also improving organization, speed, and the employee experience.

Divvy

Jennie Hertzler

Associate People Operations Specialist