Case Study: Coop restores stores in six days with TrueSec incident response

Coop reopens all 800 stores in 6 days with TrueSec

Coop, one of Sweden's largest grocery chains, faced a nationwide shutdown of its stores after becoming an indirect victim of the Kaseya ransomware supply chain attack, which encrypted its point-of-sale and payment systems. The customer engaged cybersecurity vendor TrueSec and its Incident Response Team to manage the crisis and restore operations.

TrueSec's team immediately performed triage and managed the incident, creating a recovery plan that involved automating the re-installation of over 700 store servers. Through this effort, TrueSec enabled Coop to begin reopening stores within two days and achieve a full recovery, with all 800 stores back in business within six days, minimizing both downtime and brand damage.

Coop