Case Study: Austin County Appraisal District improves homestead accuracy and reduces back taxes with TrueRoll

Austin County Appraisal District identifies nearly 700 ineligible homesteads with TrueRoll

The Austin County Appraisal District faced significant challenges in managing its homestead exemptions with a one-person team. Using an outdated process with no ongoing oversight led to inaccurate records, misapplied exemptions, and resident back taxes. To address this, they turned to the vendor TrueRoll and its Proactive Monitoring service for help.

By implementing TrueRoll's automated solution, the district gained the ability to continuously monitor its tax roll and cross-check data against trusted sources. This resulted in the identification and correction of nearly 700 ineligible homesteads, a reduction in back-assessed accounts, and a major increase in operational efficiency for their small team. TrueRoll provided the district with the tools to prevent errors before they occur, ensuring a more reliable and accurate tax roll.

Austin County Appraisal District