Case Study: Security Mutual Insurance Company achieves faster, more secure underwriting with Truepic Vision

Security Mutual Insurance Company cuts inspection turnaround from 21-30 days to minutes with Truepic

Security Mutual Insurance Company faced challenges in its underwriting process, including the risk of fraudulent, reused, or manipulated photos and lengthy, costly in-person property inspections. To address this, they partnered with vendor Truepic and implemented its Truepic Vision service to ensure the authenticity of all collected visual evidence.

By using Truepic Vision's secure mobile app, the company enabled customers to conduct trusted virtual inspections themselves. This solution provided authenticated photos with verified metadata, eliminating the need for third-party inspectors. The results for Security Mutual Insurance were significant: they reduced their average inspection turnaround time from 21-30 days to just minutes, achieved substantial cost savings, and lowered risk, all while greatly improving customer satisfaction and experience.

Security Mutual Insurance Company