Case Study: a Boston-based healthcare technology company improves platform performance with Truelogic

Boston-based Healthcare Technology Company cuts API response times by 40–60% with Truelogic

A Boston-based healthcare technology company delivering a pharmacy benefits SaaS platform faced challenges scaling its engineering capacity and modernizing its legacy monolithic architecture amidst rising user demand. Needing to improve API performance and system reliability without disrupting operations, the company engaged Truelogic for strategic nearshore staff augmentation and microservices expertise.

Truelogic deployed a team of 54 remote specialists who executed a migration to a microservices-based architecture and optimized API performance. This solution delivered measurable results for the customer, including 40-60% faster API response times, a 75% reduction in error rates during peak traffic, and a 50% reduction in repricing portal wait times. Truelogic enabled the platform to handle real-time benefit comparisons and achieve greater scalability and reliability.