Case Study: HeyTrade achieves faster onboarding and top-ups with TrueLayer

HeyTrade - Customer Case Study

HeyTrade, a next-generation investment platform, faced the challenge of slow onboarding and frustrating funding delays common with traditional brokerages, which also made it difficult to build trust with new users. To create a better experience, they turned to TrueLayer for its open banking-powered payments and data services.

By implementing TrueLayer's Data API for instant identity verification and Payments for instant top-ups, HeyTrade enabled customers to open an account in minutes and fund trades immediately. As a result of working with TrueLayer, over half of HeyTrade's customers use it as their default payment method, with an average deposit value of €1300, achieving a much faster and more frictionless user experience.

HeyTrade

Ramiro Martínez-Pardo

Chief Executive Officer