Case Study: Staffbase achieves five-nines AI reliability at enterprise scale with TrueFoundry AI Gateway

Staffbase runs 141M+ AI requests at 99.99%+ reliability with TrueFoundry

Staffbase, an AI-native Employee Experience Platform, faced the challenge of managing AI inference at a massive scale across a complex, multi-region cloud footprint. With AI central to its product, the company needed to reliably handle enormous volumes of requests across multiple Azure subscriptions, cognitive accounts, and AWS Bedrock, while ensuring data residency and high availability for its enterprise customers. Staffbase turned to TrueFoundry and its AI Gateway to solve this infrastructure complexity.

By implementing the TrueFoundry AI Gateway, Staffbase created a unified control plane that intelligently routes and load balances traffic across 141 model deployments in 9 regions. The solution provided a single, reliable endpoint for their engineering teams, eliminating manual capacity management. As a result, TrueFoundry helped Staffbase govern over 141 million AI requests and 29.2 billion tokens, achieving up to 99.99998% availability and enabling the successful launch of all their AI features in 2026.

Staffbase