Case Study: Diversified Maintenance achieves real-time compliance and reporting with TrueContext

Transforming your Janitorial & Cleaning Services with an End-to-End Mobile Solution

Diversified Maintenance, a nationwide provider of janitorial and cleaning services, faced significant inefficiencies with its paper-based field processes. Field managers had to manually complete, fax, and mail stacks of forms, leading to a major data entry backlog and reporting that was always several weeks out of date. The company turned to TrueContext (ProntoForms) to find an end-to-end mobile solution to digitize operations and gain real-time visibility.

The solution from TrueContext involved digitizing all field forms, utilizing features like geostamping, photo capture, and automated routing. This mobile-first approach was integrated with Birst for business intelligence and Box for cloud storage. The results were transformative, enabling 100% compliance reporting and real-time data access. The automated workflow eliminated manual data entry, provided managers with immediate insights to balance workloads, and delivered reports to clients and stakeholders instantly upon form submission.

Diversified Maintenance

Patricia Richards

Manager of Business Data Analysis