Case Study: TBI Airport Management achieves greater efficiency and faster invoice processing with TrueContext (ProntoForms)

TBI Airport Management productivity takes flight with ProntoForms

TBI Airport Management, which manages several US airports including the busy Orlando Sanford International Airport, sought to eliminate paper-based processes and tighten staff efficiency. The company partnered with TrueContext (using its ProntoForms product) to digitize forms and minimize delays in their delivery.

TrueContext provided its ProntoForms mobile forms solution, which was deployed on durable Panasonic Toughpad tablets suited for the airport environment. This allowed agents to carry and complete digital forms in the field, eliminating the need to return to the office for paperwork. As a result, staff efficiency increased, and forms like service tickets and invoices were delivered to the accounting department in real-time, leading to a significant reduction in processing delays.

TBI Airport Management

Michael Damico

Information Systems and Services Manager