Case Study: Tanknology goes paperless with TrueContext

Tanknology - Customer Case Study

Tanknology, the largest provider of tank testing and environmental compliance services for the petroleum industry, faced significant workflow challenges. Their field inspectors were using a pen and paper system that required up to two hours each night to scan and upload documents. This led to an arduous back-end QA process of deciphering poor handwriting and correcting errors, which delayed report delivery to their customers.

By implementing TrueContext's ProntoForms (AT&T Mobile Forms) solution, Tanknology automated its inspection process. The solution integrated tightly with their proprietary back-end system, pre-populating forms with site data to eliminate manual entry and reduce errors. This allowed inspectors to submit reports directly from their iPads, slashing the time to deliver final reports to customers. The company grew from 300 to over 2,000 inspections per month, and the professional, data-rich reports including photos and GPS stamps became a valuable sales tool.

Tanknology

Jason Bloch

Inspection Services Manager