Case Study: Rentokil NAPC saves 200+ hours weekly with TrueContext mobile forms

Rentokil eradicates inefficiencies

Rentokil North America, a division of the global pest control company, faced significant administrative inefficiencies. Their rigorous quality assurance audits were conducted on paper, requiring managers to manually enter the collected data into their back office system. This process was time-consuming and hindered their operations. Seeking a better method, Rentokil's Director of Customer Service discovered TrueContext's ProntoForms mobile solution.

Rentokil implemented TrueContext's ProntoForms on a variety of mobile devices, which allowed field workers to record detailed audit data digitally and submit it in real time. The solution was user-friendly and required minimal training. This led to the saving of over 200 hours per week on data entry, significantly faster data collection, and improved employee morale. TrueContext enabled Rentokil to shift its focus from administrative tasks back to its core mission of quality control.

Rentokil NAPC

Paul Kamzelski

Director of Customer Service