Case Study: PG&E saves $1.5M and improves field efficiency with TrueContext

PG&E saves money and increases efficiency with ProntoForms

Pacific Gas & Electric Company (PG&E) faced the challenge of consolidating scattered asset records and modernizing its inefficient, paper-based field inspection process for millions of meters. To meet safety and compliance goals, PG&E required a device-agnostic mobile solution that could work offline and provide field workers with instant access to crucial data. They selected the ProntoForms solution to address this need.

By implementing ProntoForms, PG&E replaced paper forms with smart mobile forms and workflows that sync to the cloud. This solution enabled field inspectors to input data directly on mobile devices and instantly access vital information. The results were significant, with ProntoForms helping PG&E inspect 1.2 million meters in nearly half the estimated time. This drive in efficiency led to $1.5 million in productivity savings in the first year and greatly improved field worker satisfaction.

PG&E

Darby Brennan

Manager of Gas Technology Strategy & Planning