Case Study: Louisiana CAT achieves 95% JSA coverage and safer, digitized operations with TrueContext

Louisiana CAT’s journey to safer operations

Louisiana CAT, a multi‑location Caterpillar dealer serving Louisiana and the Gulf Coast, struggled with a largely paper-based job safety analysis (JSA) process: technicians completed roughly 250 JSAs daily but completion rates were low (about 50% in shops and 5% in the field), and paper handling created significant material, logistics, and labor costs. Needing scalability, workflow automation, and Salesforce integration, Louisiana CAT selected TrueContext to replace the manual process.

TrueContext deployed a digitized JSA platform with Salesforce integration and workflow automation, enabling real‑time review in the field and shops and simplifying JSA completion for technicians. As a result, TrueContext helped Louisiana CAT double JSA coverage to 95%, improve safety data quality and employee engagement, eliminate paper/logistics costs for 250+ daily JSAs, and support a TRIR well ahead of the U.S. national average.

Louisiana CAT

Craig Fisher

Director of Health, Safety, and Environment