Case Study: Jet's Pizza improves restaurant inspections with TrueContext

Jet’s Pizza enhances inspections with ProntoForms

Jet's Pizza, a growing restaurant chain, faced challenges with its paper-based store inspection system. This outdated process caused delays, reporting bottlenecks, and potential errors as field inspectors manually retyped and emailed forms, which took weeks to reach headquarters. Seeking to increase productivity without disrupting their proven business methods, they turned to vendor TrueContext and implemented their ProntoForms mobile data platform.

The solution involved customizing the ProntoForms app for inspectors' existing smartphones, digitizing their inspection process without changing the data collected. This shift eliminated paper, accelerated form submission to instant, and provided real-time dashboards for management. The results included saving thousands of dollars per inspector annually and reducing a two-week reporting lag to immediate submission, greatly enhancing operational speed and quality control.

Jet's Pizza

Jeff Tamachaski

Director of Training