Case Study: AAA Carolinas achieves faster, safer mobile inspections and improved compliance with TrueContext

Improve Compliance and Jobsite Safety with Mobile Devices and the Cloud

AAA Carolinas struggled with clunky, paper-based processes for pre-service inspections, pre-trip safety checks and waivers that hurt accessibility, consistency and roadside safety. To modernize inspections, documentation and member interactions they turned to PRONTOFORMS mobile forms and cloud workflows.

PRONTOFORMS deployed photo-enabled mobile forms with geostamps, timestamps, conditional logic and automated alerts to replace paper checklists and waivers. The solution delivered ROI within months, sped up roadside processing, improved technician and member experience, created a strong audit trail (photos + GPS + time) and automatically flagged vehicle faults so mechanics are notified before a truck goes out.

AAA Carolinas

Jody Smith

Fleet Operations Manager