Case Study: Sodexo reduces paper waste and improves auditing efficiency with TrueContext

Fireside Chat Webinar with ProntoForms and Sodexo

The customer, Sodexo, faced operational challenges including paper waste, inefficient data retention, and cumbersome manual processes for audits, surveys, and safety inspections. To address these issues, they sought a mobile solution from the vendor TrueContext (ProntoForms) to digitize their field operations and integrate data with their backend systems.

TrueContext provided a no-code mobile platform to digitize Sodexo's forms and workflows, integrating seamlessly with systems like Box and SharePoint. The solution enabled automated notifications, dynamic reporting, and significant process improvements. As a result, Sodexo saw an annual saving of approximately $17,000 from just 20 users on one survey type, alongside reduced paper use and improved service response times.

Sodexo

Evan Daily

Business Technology Analyst