Case Study: Featherfist helps homeless clients into housing faster with TrueContext

Featherfist - Customer Case Study

Featherfist, a not-for-profit social services agency in Chicago, faced significant challenges with its manual, paper-based process for collecting client information and conducting housing inspections. The delays in data entry created substantial lags, slowing down their primary goal of moving homeless clients into housing. To address this, they turned to the vendor TrueContext and implemented its ProntoForms mobile form application.

By adopting TrueContext's solution, Featherfist digitized its data collection, allowing case managers to capture and submit information electronically from the field in real time. This eliminated paperwork and data entry backlogs. The measurable impact was a 50% reduction in the time required to place clients into housing, cutting the process from six months down to three, and enabling the agency to help people more swiftly.

Featherfist

Stacey Anewishki

Chief Program Officer