Case Study: Diversified Maintenance achieves clean compliance with TrueContext

Diversified Maintenance - Customer Case Study

Diversified Maintenance, a janitorial and maintenance services provider, faced challenges with its paper-based quality control inspections. As the company grew, its reliance on handwritten forms submitted via fax and email became inefficient. To streamline this process and improve service quality, they implemented the ProntoForms mobile application from vendor TrueContext.

The TrueContext solution equipped area managers with the ProntoForms app to collect and submit accurate, media-rich field data from smartphones and tablets. This allowed for real-time compliance tracking and customized automated reports. As a result, Diversified Maintenance raised its compliance target from 85% to 100% and consistently achieved between 95% and 100% compliance monthly.

Diversified Maintenance

Patricia Richards

Manager of Business Data Analysis