Case Study: Display Max achieves faster reporting, reduced paperwork, and new client wins with TrueContext

Display Max Shows off Solution to Gain New Clients

Display Max Merchandising, an in-store retail display installer operating since 1992 with 25 field workers, faced slow, paper-based reporting: crews spent long days installing displays then faxing or uploading photos and signatures to Microsoft SharePoint from hotels, and retail clients wanted a faster, more modern process. AT&T recommended ProntoForms, a mobile business solution that converts paper forms to smart devices, to address these challenges.

Display Max implemented ProntoForms on 25 BlackBerry devices so field teams could capture photos, signatures and data on-site and send fully integrated forms to headquarters in real time. ProntoForms reduced paperwork and data-entry time, has “more than paid for itself,” sped up customer reporting and satisfaction, and even became a selling point for winning new clients.

Display Max

Blaine Love

Merchandising Senior Product Manager