Case Study: Crosstown Transit Constructors streamlines health and safety reporting with TrueContext

Crosstown/Obayashi Streamline Compliance Reporting

Crosstown Transit Constructors, a subway tunneling joint venture, faced challenges meeting strict health and safety requirements for a major Toronto transit project. Relying on inefficient paper forms for audits and incident reports led to slow communication of critical data. The vendor, TrueContext (formerly ProntoForms), provided its mobile forms platform to digitize these field processes.

Implementing TrueContext’s solution allowed field crews to complete and submit forms from iPads, even underground without connectivity, using features like photos and digital signatures. This eliminated over 30 hours of data entry per month and slashed incident report processing time from five days to just one hour, greatly improving safety data reporting.

Crosstown Transit Constructors

Christina Lindstrom

Health and Safety Manager