Case Study: Crosstown Transit Constructors achieves paperless safety documentation and 10+ hours/week time savings with TrueContext

Crosstown Transit Constructors - Customer Case Study

Crosstown Transit Constructors was managing a complex, document‑heavy transit construction contract with hundreds of full‑time, contract and temporary workers plus many visitors, and all safety, orientation, incident and inspection records were paper‑based. The manual process created stacks of binders, time‑consuming scanning and transcription, and delayed reporting — so Crosstown turned to ProntoForms’ mobile forms solution to streamline field data capture.

ProntoForms built and deployed mobile forms for orientation, inspections, incident/injury reports and intensive engineering tunneling logs, routing data to the cloud with version control and easy export for monthly reporting. The change saved staff time (Christina Lindstrom estimates at least 10 hours per week initially), eliminated cumbersome Excel logs, improved data accessibility and adoption across the site (peak users 55, ~20 active as work winds down, with ~80% daily usage for many). ProntoForms’ configured forms and integrations sped reporting, reduced paperwork overhead and increased staff engagement.

Crosstown Transit Constructors

Christina Lindstrom

Health and Safety Manager