Case Study: Phuoc Thanh Commune Health Station achieves secure, high-quality remote consultations and faster specialist access with TrueConf

Phuoc Thanh Commune Health Station - Customer Case Study

Phuoc Thanh Commune Health Station, part of Cu Chi District Medical Center in Vietnam serving more than 10,000 residents across a 435 km² area, faced long travel times to higher‑level hospitals and growing demand during the COVID‑19 pandemic. The clinic needed a secure, on‑premises telehealth platform that delivered stable high‑resolution video, was easy to set up, and protected patient data; after evaluating options they selected TrueConf and deployed TrueConf Server in 2022.

TrueConf installed its on‑premises server and client applications on PCs and webcams across the health station, enabling unlimited remote consultations with Cu Chi district specialists, cutting field trips and in‑person contacts, and speeding diagnosis and treatment. By digitalizing communication, TrueConf helped staff save working time, extend specialist access to patients who cannot travel, reduce workload and the risk of medical errors, and improve the overall quality of local primary care.