Case Study: Isarpatent (European Patent & Trademark Attorneys) secures confidential online consultations and reduces costs with TrueConf Server

Isarpatent - Customer Case Study

Isarpatent, European Patent and Trademark Attorneys, is a Munich‑based firm advising on patents, trademarks and IP across Europe. Faced with COVID‑19 restrictions and the need to digitize client communications without risking disclosure of highly confidential information, Isarpatent required a reliable, GDPR‑compliant video conferencing platform that could store communications on‑premises rather than in the cloud — a need they addressed by selecting TrueConf and its on‑premises product, TrueConf Server.

TrueConf deployed TrueConf Server on Isarpatent’s closed network to provide encrypted, on‑premises video consultations, integrated collaboration tools (content sharing, instant messaging, file transfer, recording) and browser-based one‑click joins, all with low hardware requirements and multi‑language support. TrueConf’s solution connected multiple offices, ensured communications were securely stored on company premises, helped Isarpatent significantly reduce costs, improve internal and client communication, and continue delivering legal services under COVID‑19 safety rules, with plans to expand integration with VoIP and other conferencing systems.

Isarpatent

Gregor Ries

IT Department Expert