Case Study: The Vaillant Group achieves 10 years of hassle-free, scalable EDI and cost savings with TrueCommerce

Vaillant Approaches 10 Years of Hassle Free Edi With Truecommerce

The Vaillant Group, a leading European heating-technology manufacturer, needed to replace an internally hosted on‑premise EDI solution that had become unscalable and resource‑intensive as customer EDI requirements grew. To automate IDoc exchange with its SAP system and support future growth, Vaillant selected TrueCommerce’s outsourced EDI managed service and platform.

TrueCommerce consolidated Vaillant’s EDI onto its platform, handled implementation, mapping and onboarding, integrated with SAP, and now manages day‑to‑day monitoring and support. As a result, Vaillant trades electronically with all major customers, processes 82% of its total order value electronically, eliminated hardware/software maintenance and per‑message fees, freed internal resources, and achieved a more efficient, cost‑effective order‑to‑cash process thanks to TrueCommerce.

The Vaillant Group

Kris Smith

Ecommerce Trading Manager