Case Study: Vori cuts replenishment time by up to 80% and automates multi‑vendor EDI with TrueCommerce

TrueCommerce provides EDI connectivity and integrations for Vori’s app-based, multi-vendor grocery inventory management

Vori, an app-based, multi-vendor grocery inventory and marketplace startup, faced a fragmented, manual ordering ecosystem that left independent grocers and SMB suppliers struggling with pen-and-paper processes, poor order visibility, and slow replenishment. To scale quickly and provide production-quality integrations, Vori partnered with TrueCommerce to add secure EDI connectivity and ERP/API integrations into its platform so retailers and suppliers could transact digitally and reliably.

TrueCommerce implemented end-to-end EDI and broad ERP integrations, enabling a multiplex connection that lets any retailer communicate with any supplier through Vori and allowing onboarding in weeks instead of months. The partnership delivered measurable impact: Vori reports replenishment time reductions up to 80%, Rock Island Refrigerated Distributors saw a 50% cut in order-desk calls and labor, about 20% of Vori’s order volume now flows through TrueCommerce, and the integration paid for itself quickly while opening access to major distributors like KeHE.

Vori

Robert Pinkerton

Chief Technology Officer