Case Study: Fresca Group achieves streamlined EDI, improved order visibility and frees IT resources with TrueCommerce

The Uk’s Largest Independently‐owned Supplier of Fresh Produce Selects Truecommerce

Fresca Group Ltd., the UK’s largest independently owned fresh produce supplier, faced growing EDI complexity as each division ran different on‑premise EDI systems, creating reliability issues and a heavy day‑to‑day burden on its central IT team. To improve timeliness and accuracy with major supermarket customers and reduce internal support costs, Fresca chose to outsource customer‑facing EDI to TrueCommerce, adopting TrueCommerce’s fully managed EDI service, OneTime.

TrueCommerce migrated Fresca’s purchase‑order management (transitioning 11 key customers) onto the OneTime platform, handling mapping, testing, training and a period of hyper‑care, plus 24x7 support and proactive monitoring to fix message validation failures before they impact operations. The result for Fresca was a single, stable EDI platform across the group, greatly reduced in‑house EDI support needs, improved visibility and control of ordering, and a scalable foundation for future growth — delivered and supported by TrueCommerce.

Fresca Group

Jason King

Senior Systems Analyst