Case Study: SquadLocker achieves faster, more accurate order fulfillment and reduced backorders with TrueCommerce EDI

Sister Companies Drive Growth and Improve Customer Responsiveness with TrueCommerce Solution

SquadLocker and CleanBrands, family‑owned sister companies in Warwick, RI, faced the challenge of scaling order fulfillment and meeting strict EDI requirements from major retailers, apparel vendors and a 3PL while minimizing backorders and manual data entry. To address this, they engaged TrueCommerce and implemented the cloud‑based TrueCommerce EDI for Microsoft Dynamics GP (with the TrueCommerce Scheduler add‑on) to integrate inventory, orders and trading‑partner communications across both businesses.

TrueCommerce delivered a multi‑company, scalable EDI architecture that automated EDI 850 POs, 846 inventory updates (processed daily or hourly), 810 invoices, 856 ASNs and 940/945 3PL workflows, removing manual entry and reducing errors. The result: faster, more accurate fulfillment—vendors’ base garments arrive in 3–4 days and customized orders ship in 10–14 days—fewer backorders, accelerated shipping and automated invoicing, demonstrating clear time savings and improved customer responsiveness thanks to TrueCommerce.

SquadLocker

Nellie Tillinghast

Lead Integration Engineer